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Waitlisting at USU

170 degrees  - Tutorial for Students (pdf)

Tutorial for Faculty (pdf)

Sample Waitlist Notification Letter (pdf) 

Waitlisting may provide many advantages to students, instructors, and administrators. The biggest advantage to students is that they will be notified when a seat becomes available on a first-come, first-served basis.

Waitlisting will be advantageous to instructors by removing the need for them to manually sign students into a class, unless the add takes place after the first week of the semester. Waitlisting will also be helpful to administrators by allowing them to track the demand for certain courses and better manage curriculum offerings. 


How does Waitlisting work?

Students who attempt to register for a class that is full may put themselves on a waiting list on a first-come, first-served basis. When an open seat becomes available, an e-mail will be sent to the “preferred” e-mail address of the student at the top of the waiting list. The student will have 24 hours to go online and add the class.

The open seat will be reserved for that student and no other student may login and register for that seat during that 24-hour time period.

If the student does not respond, the next student on the list will be notified and have 24 hours to respond.

Prerequisite for Waitlisting

Students must have a “preferred” e-mail address identified in Access (Banner). Waitlisting notifications will be sent to that preferred e-mail address. Students must meet all of the course prerequisites and requirements in order to sign up for a waiting list.

How do I sign up for a waiting list?

All registration for waiting lists must be done online. A 5-minute tutorial is available for your convenience.

Is there a way for me to see how close I am to the top of a waiting list?

Yes. Please review this short tutorial for directions. If your waitlist position is number 1 (one), it means that you are next in line to receive an e-mail when an open seat becomes available. If you are in the number 1 position when a seat becomes available, you will move into the number 0 (zero) position and an e-mail will be sent to your “preferred” e-mail address in Access (Banner).

What happens if I don’t register for a course within 24 hours after receiving an e-mail notification?

If you do not register within 24 hours from the time the e-mail was sent, you will automatically be dropped from the waiting list. The next student on the waiting list will move to the top of the list. For this reason, it is highly recommended that you check you preferred e-mail at least twice a day, especially if you know that you are close to the top of a waiting list.

What if I am a senior? Shouldn’t I get priority over a freshman?

Only during Priority Registration. Priority registration occurs only once at the beginning of the registration period. After the initial week of registration, all other registration is on a first-come, first-served basis. Individual instructors who choose not to use the automated waitlisting feature and manage their own waiting lists may give priority according to class rank. All classes that use the automated waitlisting feature will function on a first-come, first-served basis.

May I get on the waiting list for more than one section of the same course?

Yes. Although you may not register for two or more sections of the same class, you may add yourself to the waiting lists of more than one section of a course. For example, you may be registered for a course, but you would like to take the course at a different time. The system will allow you to stay in your current section and also get on the waiting list for additional sections of the course. If you are notified via e-mail that a seat is now available in a different section, you must first drop the class for which you are registered, and then you may register for the section in which you were previously waitlisted. As a common courtesy to other students, it is expected that you will drop yourself from any classes or waiting lists that you do not intend to take.

May I get on the waiting list for a class that has a time conflict with another course?

Yes. Although you many not register for courses with time conflicts, you may add yourself to the waiting lists of courses that have time conflicts with courses for which you are registered or with other courses that you have waitlisted. If you are notified via e-mail that a seat is now available for a waitlisted class, you must drop any course for which you are registered that has a time conflict before you may register for the waitlisted course.

How does waitlisting work with the fee payment deadlines and purges?

If you have an outstanding balance at any of the fee payment deadlines, you may be dropped from one or more of your classes. If you are dropped from any classes, you will also be dropped from any waiting lists.

As long as your account balance is paid in full, you will not be dropped from any classes or waiting lists. After a fee payment deadline and registration purge, you may move up in your position on a waiting list to replace a student who was purged. When registration reopens, students at the top of a waiting list will be the first to be notified and have the opportunity to register for any seats that may have opened as a result of the purge.

At what point does a waiting list go away?

All waiting lists will be discontinued after the first week of classes. After the first week, an instructor’s signature is required to add a course.

Are faculty required to use the Waitlisting feature?

All undergraduate courses will have the automated waitlisting feature unless the faculty member specifies otherwise. Individual instructors may choose to maintain their own waiting list and not use the automated feature. All courses with an electronic waiting list will be easily identified in Access (Banner).

Why can’t I get on a waiting list for a class that has a lab or recitation?

Unfortunately, the current system treats courses differently that require a concurrent lab or recitation section. At this time the waitlist option is not available for a class that has a lab or recitation due to system limitations.

Can I get on the waiting list if it has a time conflict with another class for which I am registered?

Yes. However, if you intend to take both classes that conflict with each other you need to have both professors electronically authorize you to take the classes. This will allow you to register for the waitlisted class once you get the waitlist email. If the authorizations are not in place you will not be able to register.

I received a waitlist e-mail, but when I tried to register I couldn’t because of a registration hold. What’s wrong?

All registration holds must be cleared prior to any registration activity (this includes waitlisted classes). Types of Holds: Past Due Balance Hold, Advisor Hold, SOAR Hold, Library Fine Hold, Parking Fine Hold, etc.

I accidentally dropped my waitlisted class. How do I get back in?

As long as you are still within the 24 hour window you can add the class by going to the Add or Drop Classes screen in Banner. You will then need to type in the CRN in the Add Classes Worksheet and click submit changes. This will register you for the class, and not put you on the waiting list.


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